Shipping policy
Shipping Policy
Thank you for shopping with EaseWell. We're committed to getting your order to you as quickly as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Times
We ship to the United States and internationally. Estimated delivery times after dispatch:
- United States: 7–15 business days
- International: 14–21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — check our store for current offers.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at [your support email] and we will investigate with the carrier on your behalf.
Contact Us
For any shipping questions, email us at [your support email] — we respond within 1–2 business days.